DFW On-Call Signage Implementation Support

Location DFW Airport, Texas

Owner DFW International Airport Board

Client DFW International Airport Board

  • International Parkway Roadway Signage Enhancements: Performed signage assessment, preparation of design and construction documents, and provided construction support services – reducing the overall signage count by about 50%.
  • Curbside Reallocation and Signage Enhancement: Relocated curbside services, designed, and implemented enhanced curbside wayfinding signage to align with DFW’s current operational needs.
  • DFW South Entry Enhancements: Provided signage design and construction support services of south entry sign to reflect the DFW brand and its supporting elements to provide significant visual impact to welcome customers to the airport.
  • COVID Signage Awareness – Helped develop COVID awareness strategy and provide signage design and implementation support for COVID awareness within the terminals and board facilities.
  • DFW Signage Inventory: Took inventory of over 30,000 signage at the DFW property and developed a GIS-based inventory system.
  • As a client’s representative, Lochner reviews signage design documents produced by different design firms to make sure they comply with DFW Signage Guidelines. (e.g., Terminal D Low Gates, Terminal C High Gates).

Dallas-Fort Worth International Airport (DFW) covers more than 26.9 miles of land and is the third busiest airport in the world, with 656,676 flights annually. The airport’s expansive geography combined with the large number of daily passengers makes efficient signage of the utmost importance.

To further enhance the customer experience, DFW is evaluating ways to improve their current wayfinding signage and streamline a passenger’s journey through the airport terminals and when using Skylink. After developing wayfinding and signage standards for DFW’s Signage Master Plan, Lochner was reselected for a second master on-call contract in 2019 to provide signage design, planning, and engineering services in the implementation of these standards. We were also reselected for a third contract in 2023 that will run until 2028.

Lochner’s scope of work includes both secure and non-secure areas of existing terminals, associated parking structures, surface parking spaces, upper and lower terminal curb fronts serving commercial and private vehicles, and roadways. We have onsite staff who work alongside DFW staff to deliver outstanding client service and minimize turnaround time for assignments.

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